Shipping & Returns
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Christchurch | The following business day
National (NZ) | 1-2 business days
Rural | 2-5 business days
Australia | 7-20 business days
*Please note: We do not ship to PO boxes.
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We currently ship exclusively to New Zealand and Australia.
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Yes, If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.
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If you would like to initiate a return from your online order, contact our customer services team via Hello@hundy.co.nz to discuss the correct way to do this.
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Hundy™ will accept product returns and provide replacement or refund where:
The product is faulty or not of acceptable quality.
Hundy™ may elect to return the product to the manufacturer to determine the nature of the problem.
Hundy™ reserves the right to not offer an exchange or refund where the item's fault is a result of misuse or neglect.