Shipping & Returns

  • Christchurch | The following business day

    National (NZ) | 1-2 business days

    Rural | 2-5 business days

    Australia | 7-20 business days

    *Please note: We do not ship to PO boxes.

  • We currently ship exclusively to New Zealand and Australia.

  • Yes, If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.

  • If you would like to initiate a return from your online order, contact our customer services team via Hello@hundy.co.nz to discuss the correct way to do this.

  • Hundy™ will accept product returns and provide replacement or refund where:

    • The product is faulty or not of acceptable quality.

    Hundy™ may elect to return the product to the manufacturer to determine the nature of the problem.

    Hundy™ reserves the right to not offer an exchange or refund where the item's fault is a result of misuse or neglect.